Neville Hunter

As the retail and hospitality sectors recover from Brexit and the covid restrictions self-service kiosks are becoming increasingly popular, they offer a range of benefits for both customers and business owners. Here are some of the key advantages of using self-service kiosks: Increased Efficiency and Speed – Self-service kiosks allow customers to quickly and easily complete tasks without having to wait in line or interact with staff. This not only saves time for customers, but also frees up staff to focus…

The importance of mental health and wellness is becoming increasingly recognized in the UK hospitality sector, as both staff and customers benefit from a focus on these issues. From reducing stress and burnout among employees to improving customer experiences and loyalty, the benefits of increased focus on mental health and wellness are far-reaching and significant. Here are just a few of the benefits of increased focus on mental health and wellness in the UK hospitality sector:   Improved Employee Well-being…

The UK hospitality sector is constantly evolving and businesses need to keep up with changing customer expectations. One trend that’s growing in popularity is the use of alternative payment methods, which provide customers with greater convenience and flexibility when making purchases. By embracing alternative payment methods, businesses in the UK hospitality sector can reap a number of benefits that can help them attract and retain customers, improve their bottom line, and stay ahead of the competition. Here are just a…

The UK retail sector is a major contributor to the country’s economy, with a range of traditional brick-and-mortar stores, online retailers, and multi-channel businesses. In recent years, the industry has seen significant changes driven by advancements in technology, shifts in consumer behaviour, and a challenging economic climate. Here are 11 of the latest trends and innovations shaping the UK retail sector. Online and Omnichannel Retail – Online shopping has become increasingly popular in the UK, with many retailers investing in…

Sustainability and eco-consciousness are gaining significant prominence within the United Kingdom’s hospitality industry, and this shift is entirely justified.  Given the escalating apprehension regarding environmental challenges like climate change, there exists an urgent imperative for businesses to undertake deliberate actions aimed at mitigating their ecological footprint.  By integrating sustainable and eco-friendly practices, the UK hospitality sector possesses the potential not only to safeguard the environment but also to enhance its standing, draw in a broader clientele, and realize cost savings.…

The hospitality industry is a fast-paced, demanding environment that requires efficient and reliable systems to operate smoothly. Cloud-based back-office software can help businesses in this industry streamline their operations and improve their bottom line. Here are six of the benefits of using cloud-based back-office software for the hospitality industry: Accessibility – Cloud-based software allows for access from any device with an internet connection, giving hotel staff the ability to manage operations from anywhere, at any time. This is particularly useful…

Artificial intelligence (AI) is revolutionizing the retail industry at an astonishing pace, presenting fresh avenues for enterprises to streamline their operations, elevate customer interactions, and boost revenue. In this article, we will delve into the applications of AI in the retail sector and the advantages it bestows upon businesses. Personalized Customer Experiences – AI algorithms can analyse vast amounts of customer data, including purchase history, browsing behaviour, and social media activity, to create tailored recommendations, promotions, and advertisements. This personalized…

MPOS vs EPOS EPOS (Electronic Point of Sale) and MPOS (Mobile Point of Sale) are two popular options for businesses to manage transactions and handle their operations.  While both of them offer a fast, convenient and efficient way of handling transactions, they have some notable differences that can influence the choice of businesses. EPOS systems are usually found in brick and mortar retail stores, restaurants and other establishments. They are typically more feature-rich and come with a bigger price tag,…

The restaurant industry is constantly evolving, and keeping up with the latest technology is crucial for success. One of the most powerful integrations available today is between ResDiary, a leading restaurant reservation and table management system, and Samtouch Software, a versatile POS system. This integration is transforming the way restaurants operate by streamlining their operations and improving the guest experience. In this blog, we will explore how the ResDiary and Samtouch Software integration is revolutionizing restaurant operations. One Platform for…