Steve Caunce Ltd
Steve Caunce Limited is a leading environmental, industrial drainage and pump specialist with over 30 years’ experience in the industry and a large portfolio of Blue Chip clients.
Over the years, they have earned a reputation for exceptional workmanship and personalized customer care. The management ethos emphasizes close customer liaison, fostering regular and direct communication from the Director to general administration.
Founded by Steve and Lynn Caunce in 1985 with just one van and a jetting machine, the company initially operated from their dining room at home. Since then, it has expanded significantly, boasting a team of 11 office workers and 53 mobile engineers serving clients across the UK.
Why Choose Hunters?
After trading for 30 years, Steve Caunce has amassed a large customer base, comprising high-profile commercial property management companies, managing agents, and property maintenance firms. With high expectations and specific requirements, efficient organization is paramount. Consequently, managing such a clientele has become an immense challenge, rendering traditional tools like Microsoft Excel spreadsheets inadequate. ‘We’ve been using Hunters service Management Solution since 2013, and it has revolutionized our workflow,’ says the Operations Manager. ‘Our cumbersome Excel system has been replaced, and Hunters Service management Solution now handles nearly every aspect of our operations
Steve Caunce currently uses Hunters Service Management Solution for:
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- booking and managing all jobs
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- communicating and updating site/job details to the mobile workforce
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- generating financial documents
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- generating contractual documents, that include terms and conditions and renewals
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- posting directly to Sage Accounts software
