User Roles
SAM allows multiple users within your organisation to access the system, each with specific roles and permissions. These roles determine the tasks and functions available to individual users. You can configure and assign roles to each user in SAM, ensuring that their access and actions align with their responsibilities.
The available roles in SAM include:
- Administrator
- Manager
- Standard
- Guest
To configure roles in SAM, follow these steps:
- Log in to SAM using the administrator’s username and password.
- Navigate to the ‘Tools’ menu at the top and select ‘Administration.’
- Click on the ‘Roles Designer’ tab to display the list of existing roles.
- Select a user, and you can add, edit, or delete roles.
When you’re on the Roles tab, you can add new roles to the system using the add tool. To modify existing roles, such as restricting an engineer’s access to the Issues module, select ‘Engineers’ in the list at the bottom left. Then, in the allowable permissions section, identify the permissions you want to change. Use the arrows to move permissions between allowed and restricted lists.
Once you’ve finished editing all roles, be sure to save the changes before exiting the configuration page.
