Customers
Currency
Sam is a multi-currency system that enables business users to work with multiple currencies, allowing companies to buy and sell products and services internationally. When adding companies or suppliers to the system, you can easily select their preferred currency from a dropdown list.
To fully utilise the Customer Module, several key data points must be properly configured. These essential setup steps ensure the system operates efficiently and meets your business’s unique needs.
The Currency Setup screen allows you to:
- Define the default currency for your business.
- Add a new currency if it does not already exist.
- Edit an existing currency.
Steps to Set Default Currency:
- Click the button on the right-hand side of the screen.
- The button should turn green, indicating it is set as the default currency.
- Exchange Rate
Exchange rates for all currencies are compared to the default currency. These rates fluctuate hourly or daily and can be updated in two ways:
- Automatically: Select Auto from the dropdown menu to enable automatic updates.
- Manually: Select Manual, then update each currency manually as needed.
Tax Codes
The default tax code must be set up for your business. In the UK, the standard tax rate is 20%, known as Value Added Tax (VAT) and referred to as T1 in the system.
Adding Additional Tax Codes:
- Click the Add New button.
- A pop-up window will appear.
- Enter the tax code name, description, and percentage amount.
- Save it to include it in the standard tax codes list.
Couriers
Courier companies deliver packages and documents quickly and reliably from suppliers to customers.
In Sam, you can define a default courier company for each customer. When processing sales orders, the system allows you to select the default courier from a predefined dropdown list in the Administration Module.
Discounting
The Discounting feature in the Administration Customers Setup allows you to:
- Create discount categories.
- Assign products to specific discount categories.
Benefits of Discounting:
Discounts can be used to:
- Attract new customers.
- Clear out old inventory.
- Create urgency with limited-time offers.
- Encourage repeat purchases with special promotions.
Setting Up Discount Categories:
- Assign meaningful names, such as:
- “Summer Specials”
- “Autumn Blitz”
- These categories can be selected when creating Quotations and Sales Orders.
By following these steps, you can ensure your system is set up effectively, enhancing business operations and improving efficiency.
