Property Maintenance
SAM Service Manager ensures that your property maintenance teams utilise cutting-edge technology to execute jobs efficiently and punctually. With SAM, your maintenance teams can access real-time updates via the mobile application, enhancing productivity. Administrators can effortlessly plan and rearrange jobs with just a touch of a button.
In addition to managing an expanding number of service level agreements, operating a successful property maintenance company demands meticulous administration. You also require a high degree of technical expertise.
Job Scheduling
Our Property Maintenance software streamlines job scheduling, making it quicker and simpler. With all job, customer, and mobile engineer details consolidated in one place, your administration team has everything they need at their fingertips. They can effortlessly create, edit, and assign jobs for your mobile engineers. When used in conjunction with the SAM Mobile App, there’s a seamless link, ensuring that all jobs are instantly transmitted to the app. Upon job completion, engineers can capture the customer’s digital signature, which is promptly sent back to the office.
Planned Preventative Maintenance
Incorporating PPM visits into the job scheduling process is essential, alongside the day-to-day service requests, both demanding equal attention. Sam Service Manager efficiently plans your PPM schedules throughout the duration of each contract. Schedules can be created for both new and existing contracts, and when it’s time for a maintenance visit, a new job is promptly generated and ready for assignment by the administration team.
Property Maintenance Mobile App
The Mobile App works seamlessly with SAM Service Management, providing up-to-date information to the administration team. Job activities and instant status updates are immediately available. Mobile engineers can utilize the Mobile App to accept and update a job’s status, including capturing a digital signature from the customer upon completion.
Communication
Effective communication between field service companies’ administrative teams and technicians in the field is vital. This ensures maintenance technicians work efficiently and keeps customers updated on their job’s progress, maximizing the company’s earning potential. The Sam Service Manager software and mobile application offer a tool that makes communication with your field workers easier than ever.
Email your Enquiry: info@samsoftware.com or use our Contact Form.
